Traffic Controller

Traffic Controllers are often relied on for manual control of vehicles where automatic lights are unavailable, such as next to road works, construction sites, during public events and as part of a coordinated emergency response.

1. Traffic Flow Management: The traffic controller is responsible for directing vehicles as they enter and exit the parking area. They ensure that cars are parked efficiently and that there is no congestion or blockage in the parking lanes.

2. Safety Management: Safety is a top priority. Traffic controllers must ensure that vehicles move at a safe speed within the parking area and follow all traffic rules. They also monitor pedestrian traffic to prevent accidents.

3. Coordination with Valet Drivers: Traffic controllers work closely with valet parking drivers to guide them to available parking spaces and provide real-time information about parking availability.

4. Customer Assistance: They assist customers by directing them to the drop-off and pick-up points, answering questions, and providing any necessary information about the parking process.

5. Conflict Resolution: In case of disputes or conflicts among customers or between customers and valet drivers, traffic controllers may step in to help resolve the issues peacefully and professionally.

6. Communication: Effective communication is crucial. Traffic controllers use radios or communication devices to stay in contact with valet drivers and other team members, ensuring that everyone is on the same page.

7. Emergency Response: In the event of emergencies, such as medical incidents or vehicle breakdowns, traffic controllers may coordinate with emergency services and provide assistance as needed.